1. Who we are
Nova Craft Digital is the data controller for personal information processed through this website and in the course of client engagements. Registered company number 17264789.
2. Information we collect
- Contact details you submit through the site, such as name, email, company and message content.
- Technical information collected automatically, such as IP address, browser type and pages visited.
- Cookies and similar technologies, as described in our cookie policy.
3. How we use information
- To respond to enquiries and provide requested services.
- To operate, secure and improve the website.
- To meet our legal and regulatory obligations.
4. Legal bases
We process personal information on the basis of your consent, our legitimate interests in operating the studio, and where necessary to perform a contract or comply with law.
5. Sharing
We do not sell personal information. We may share limited information with trusted service providers, such as hosting and email platforms, under written agreements that require them to protect the data.
6. Retention
We hold personal information only as long as necessary for the purposes described, or as required by law.
7. Your rights
Depending on your jurisdiction, you may have rights to access, correct, delete, restrict or port your personal information, and to object to certain processing. To exercise any of these rights, email support@novacraftdigitial.co.uk.
8. Security
We use appropriate technical and organisational measures to protect personal information, but no system is entirely secure.
9. International transfers
Where personal information is transferred outside your jurisdiction, we rely on recognised transfer mechanisms to safeguard it.
10. Contact
For any privacy question, contact support@novacraftdigitial.co.uk.